Public Offer Agreement
PUBLIC OFFER (CONTRACT OF ADHESION)
for the provision of paid educational services
Almaty, Republic of Kazakhstan Version dated «01» июня 2026 г.
Limited Liability Partnership «МЕДТРЕЙН» (БИН 220440047352), hereinafter referred to as the “Contractor”, represented by General Director Blagodir Boris Vladislavovich, acting on the basis of the Charter, hereby by this public offer (hereinafter referred to as the “Offer”) proposes to any individual or legal entity to enter into a contract for the provision of paid educational services (hereinafter referred to as the “Contract”) on the terms set forth below.
In accordance with пунктом 5 статьи 395 and статьей 396 Гражданского кодекса Республики Казахстан (hereinafter referred to as the “ГК РК”), this Offer is public. The Contract concluded by acceptance of this Offer is a public contract (статья 387 ГК РК) and a contract of adhesion (статья 389 ГК РК): its terms are accepted by the Customer solely by acceding to the Offer as a whole.
Full and unconditional acceptance of this Offer (статья 396 ГК РК) shall be deemed to be the performance by the Customer of the implied actions specified in Section 3 of the Offer (registration in the Personal Account and/or payment for services). From the moment of acceptance, the Contract shall be deemed concluded on the terms of this Offer, and the Customer shall be deemed to have accepted all its terms in full.
Please carefully read the terms of the Offer. If you do not agree with any of the terms, do not accept it.
1. Terms and Definitions
1.1. Contractor – LLP «МЕДТРЕЙН», БИН 220440047352, organizing the provision of educational services on the terms of this Offer.
1.2. Customer – an individual (including an individual ordering services for his/her own training) or a legal entity that has accepted the Offer and pays for the services. A Customer who is an individual and purchases services for personal needs not related to entrepreneurial activity is a consumer within the meaning of the Закон Республики Казахстан «О защите прав потребителей».
1.3. Trainee – an individual actually undergoing training. If the Customer is an individual studying independently, the Customer and the Trainee are the same person. If the Customer is a legal entity, the Trainee shall be its appointed employee (another referred person). The Customer shall ensure the Trainee’s compliance with the terms of the Contract and shall be liable for his/her actions.
1.4. Website – the Contractor’s internet resource located at https://medtrain.asia (as well as other domain names administered by the Contractor), including the Educational Platform and the Personal Account.
1.5. Personal Account – a password-protected section of the Website, access to which the Customer/Trainee obtains after registration and which is used for interaction between the Parties, access to educational materials, receipt of notices, acts and documents.
1.6. Educational Program – an additional professional program (advanced training, professional retraining) or another educational event selected by the Customer.
1.8. Parties – the Contractor and the Customer jointly.
2. Subject Matter of the Contract
2.1. The Contractor, on the basis of agency agreement No. b/n dated «10» июня 2022 г., concluded between the Contractor and ООО «Медтрейн» (ИНН 6671084384, Russian Federation), holding a license for the right to conduct educational activities, registration No. 20487 dated 05.03.2021 г., issued by the Ministry of General and Professional Education of the Sverdlovsk Region of the Russian Federation, undertakes to provide the Customer with services for organizing the training of the Student – a specialist with higher medical education – under the selected Educational Program and, subject to compliance with all mandatory conditions and requirements, to ensure the issuance to the Student of an education document in the form established in the Russian Federation, and the Customer undertakes to accept and pay for the specified services.
2.2. The specific Educational Program, the format of training and final assessment, duration of completion, training period, cost of services, payment procedure and payment terms shall be determined in the Order (invoice) generated when arranging the services and forming an integral part of the Agreement.
2.3. Training shall take place according to the schedule approved by the Contractor. The Customer shall be notified of any change in the training dates within the calendar year no later than 3 (three) calendar days in advance; in such case, the Contractor shall not make any reimbursements to the Customer. If the proposed new training dates are not acceptable to the Customer, the Customer shall have the right to terminate the Agreement and demand a refund of funds in accordance with Section 9 of the Offer.
2.4. After enrollment in training, the Student shall be subject to the internal regulations and other local regulatory acts governing the organization of training, posted on the Website and the Educational Platform. The rights and obligations of the Parties and the procedure for providing educational services shall also be governed by the approved Regulations “On the Provision of Paid Educational Services” and “On the Procedure for Organizing and Carrying Out Educational Activities under Additional Professional Programs” and other local acts posted on the Website. The Contractor shall be obliged to bring the content of the said rules and acts to the attention of the Customer by publishing them on the Website.
3. Acceptance of the Offer and Procedure for Concluding the Agreement
3.1. Acceptance of the Offer shall consist of the following implied actions of the Customer, performed either jointly or separately (статья 396 ГК РК):
3.1.1. registration of an account (Personal Account) on the Website by completing the registration web form; and/or
3.1.2. placing an Order for the selected Educational Program; and/or
3.1.3. payment for the services (in full or in the part provided for as the first payment).
3.2. The Agreement shall be deemed concluded from the moment the first of the specified actions is performed and shall be effective on the terms of the version of the Offer posted on the Website as of the date of acceptance.
3.3. The Parties have agreed on an electronic procedure for interaction and execution of legally significant documents for the purposes of performing the Agreement. The Customer’s account (Personal Account) on the Website, access to which is carried out by login and password, is recognized by the Parties as a means of electronic expression of the Customer’s will. The person identified in the Personal Account (by specifying the login and password, automatic identification using cookies and other technical means) shall be deemed identical to the account holder. Actions performed using the Personal Account create rights and obligations for the Parties, and documents generated or confirmed through the Personal Account, by agreement of the Parties, are recognized as equivalent to documents on paper signed by the handwritten signature of the relevant Party (пункт 1 статьи 152 ГК РК).
3.4. The execution of legally significant documents between the Service Provider and the Customer that is a legal entity, where necessary, shall additionally be carried out using the handwritten signature and (or) electronic digital signature of the authorized person, with documents being delivered by hand or by postal/courier correspondence with the ability to establish the contents and track the shipment.
4. Procedure for Provision of Services
4.1. The Service Provider shall commence the provision of services after acceptance of the Offer and receipt of payment in the manner provided for by the Order. The Service Provider shall have the right not to commence the provision of services if the Customer violates the established payment deadlines.
4.2. Access to educational materials and the Educational Platform shall be provided through the Personal Account within the timeframes determined by the Order and the Service Provider’s schedule.
4.3. If there are objections to the terms subject to agreement, the Customer that is a legal entity shall have the right to send the Service Provider a written protocol of disagreements no less than 10 (ten) calendar days before the start of training. If it is impossible to reach agreement, the Customer shall have the right to terminate the Agreement by sending the Service Provider prior notice 30 (thirty) calendar days before termination.
5. Rights and Obligations of the Service Provider
5.1. The Service Provider undertakes to:
5.1.1. organize training under the selected Educational Program in accordance with the Order and schedule;
5.1.2. provide access to educational materials through the Personal Account;
5.1.3. upon successful completion of the program and passing of the final assessment, ensure the issuance of a document in the manner set out in section 8 of the Offer;
5.1.4. bring the rules and local acts to the attention of the Customer by posting them on the Website.
5.2. The Service Provider shall have the right to:
5.2.1. not commence the provision of services (to suspend them) if the Customer violates the payment deadlines;
5.2.2. change the training schedule and timeframes with notification in the manner set out in clause 2.3 of the Offer;
5.2.3. unilaterally amend the terms of the Offer in the manner set out in section 14.
6. Rights and Obligations of the Customer and the Student
6.1. The Customer undertakes to: pay for the services in a timely manner and in full; ensure registration of the Student in the Personal Account; provide accurate data and necessary documents; ensure the Student’s compliance with the terms of the Agreement and the Service Provider’s local acts.
6.2. The Trainee undertakes to:
6.2.1. conscientiously master the Educational Program, fulfill the curriculum and thematic plan, and comply with the training schedule;
6.2.2. for the purpose of promptly receiving information, regularly review the contents of the Personal Account on the Site;
6.2.3. in case of in-person training – attend classes, carry out independent preparation, complete the instructor’s assignments, and notify the Contractor of the reasons for absence;
6.2.4. notify the Contractor in writing of any change in his/her data (details of the identity document, address, telephone number, e-mail address) within 5 (five) business days from the date of such change.
6.3. The Customer/Trainee shall be entitled to receive services of proper quality in accordance with the Order, contact the Contractor on training-related matters, and terminate the Agreement in accordance with section 9 of the Offer.
7. Cost of services and payment procedure
7.1. The cost of services shall be specified in the Order (invoice) in tenge (KZT). The Customer’s payment obligations shall be deemed fulfilled from the moment the funds are credited to the Contractor’s current account (or to the payment service account).
7.2. Payment shall be made by the methods available on the Site (cashless transfer, payment by bank card through a payment service, and other provided methods), within the time limits and in the manner specified in the Order.
7.3. Taxation of turnover from the sale of services shall be carried out in accordance with the current tax legislation of the Republic of Kazakhstan (Кодекс Республики Казахстан от 18 июля 2025 года № 214-VIII «О налогах и других обязательных платежах в бюджет (Налоговый кодекс)»). Information on the application/non-application of value added tax shall be specified in the Order (invoice).
7.4. In the event of delay by the Customer in fulfilling payment obligations for the services, the Contractor shall be entitled to accrue, for each day of delay, a penalty (fine) in the amount of 0,1 % (one tenth of one percent) of the total cost of the services under the Agreement (статья 293 ГК РК).
8. Delivery and acceptance of services rendered and issuance of the document
8.1. Delivery and acceptance of services rendered shall be carried out by the Contractor publishing the act on services rendered in the Customer’s Personal Account on the Site. The act must be reviewed and signed by the Customer within 10 (ten) calendar days after completion of the training. If, within the specified period, the Customer has not signed the act and has not sent the Contractor a reasoned refusal to sign it, the services shall be deemed rendered in full and of proper quality.
8.2. Subject to successful completion of the Educational Program and successful passing of the final attestation, absence of payment arrears, and provision by the Customer of all necessary documents, the Contractor shall, within 10 (ten) calendar days after completion of the training, issue a qualification document in the form established in the Russian Federation (certificate of advanced training / diploma of professional retraining), place a scanned copy thereof in the Personal Account, and deliver the original to the Customer/Trainee personally or send it by postal/courier service (JSC «Kazpost» or another service).
8.3. A Student who has not passed the final assessment or has received an unsatisfactory result, as well as one who has not completed the Educational Program, shall be issued a certificate of study.
9. Term, Amendment and Termination of the Agreement
9.1. The Agreement shall enter into force from the moment of acceptance of the Offer and shall remain in effect until the Parties have fully performed their obligations.
9.2. Each Party shall have the right to terminate the Agreement unilaterally by sending the other Party written notice (including through the Personal Account or by e-mail) 10 (ten) calendar days prior to the proposed termination date.
9.3. The Customer who is a consumer shall have the right to withdraw from performance of the Agreement at any time, provided that the Contractor is paid for the expenses actually incurred by it in connection with the performance of obligations under the Agreement.
9.4. Upon termination of the Agreement, the amount paid for training shall be refunded by non-cash transfer, less the cost of educational services actually rendered (in proportion to the volume of services rendered), the Contractor’s actual expenses for rendering the services, as well as expenses for payment of the bank commission for the transfer of funds (in the event of termination at the Customer’s initiative). The refund shall be made within 10 (ten) banking days from the moment the Contractor receives the written notice.
9.5. Funds paid for training shall not be refundable if the Student did not attend the training without valid reasons and/or did not study the program while having access to it provided by the Contractor, without declaring an intention to terminate the Agreement in accordance with the procedure set out in this section.
10. Liability of the Parties
10.1. For non-performance or improper performance of obligations, the Parties shall be liable in accordance with the terms of the Agreement and the legislation of the Republic of Kazakhstan.
10.2. The Contractor shall not be liable for the impossibility of rendering services for reasons dependent on the Customer/Student (including the provision of inaccurate data, lack of Internet access on the Student’s side, and non-attendance of classes).
11. Force Majeure Circumstances
11.1. The Parties shall be released from liability for partial or full non-performance of obligations under the Agreement if such non-performance resulted from force majeure circumstances – extraordinary and unavoidable circumstances under the given conditions that arose after the conclusion of the Agreement and directly affected its performance (earthquake, flood, fire, strike, acts and orders of state authorities, etc.).
11.2. The Party for which performance has become impossible shall notify the other Party in writing immediately after the occurrence of such circumstances.
12. Personal Data
12.1. By accepting the Offer and registering on the Site, the Customer/Student, in accordance with Законом Республики Казахстан от 21 мая 2013 года № 94-V «О персональных данных и их защите», gives the Contractor consent to the collection, processing, storage and use of his/her personal data (surname, first name, patronymic, data of the identity document, information on education, contact details) for the purposes of concluding and performing the Agreement, providing services, issuing educational documents and providing information.
12.2. The Contractor shall ensure the confidentiality and protection of personal data and shall process them to the extent necessary for the performance of the Agreement and compliance with legal requirements. The consent shall be valid for the period necessary to achieve the purposes of processing and may be withdrawn in the manner prescribed by law.
13. Intellectual Property
13.1. All educational and methodological materials posted on the Site and the Educational Platform (texts, video lectures, presentations, images, software) are copyright objects and belong to the Contractor and/or its partners. Access to them is provided exclusively for the purposes of the Student’s personal training.
13.2. Copying, reproduction, distribution, public display, transfer to third parties, as well as any other use of the materials without the written consent of the rights holder is prohibited. Violation entails liability provided for by the legislation of the Republic of Kazakhstan.
14. Amendment of the Offer Terms
14.1. The Contractor has the right to unilaterally amend the terms of the Offer by posting a new version on the Site. The new version shall enter into force from the moment of its posting, unless another term is specified in the version itself.
14.2. Agreements already concluded and being performed shall be subject to the version of the Offer that was in effect on the date of acceptance, unless otherwise agreed by the Parties. Continued use of the services after amendment of the Offer means the Customer’s consent to the new version in respect of subsequent Orders.
15. Dispute Resolution and Applicable Law
15.1. The claim (pre-trial) procedure for dispute settlement is mandatory. The period for consideration of a claim is 10 (ten) calendar days from the date of its receipt.
15.2. Disputes involving a consumer shall be subject to pre-trial settlement in the manner prescribed by Законом Республики Казахстан от 4 мая 2010 года № 274-IV «О защите прав потребителей».
15.3. If no agreement is reached, the dispute shall be considered by the court at the location of the Contractor. A Customer who is a consumer has the right to file a claim also at his/her place of residence (location) in accordance with consumer protection legislation.
15.4. In all matters not regulated by the Agreement, the Parties shall be guided by the current legislation of the Republic of Kazakhstan.
16. Final Provisions
16.1. The invalidation of any provision of the Offer shall not entail the invalidity of its remaining provisions.
16.2. Notices and legally significant communications shall be sent through the Personal Account, to the email address specified during registration, or using the details specified in section 17.
17. Contractor's Details
- *Short Name:* ТОО «МЕДТРЕЙН»
- *Full Name:* Limited Liability Partnership «МЕДТРЕЙН»
- *Legal Address:* 050000, Kazakhstan, Almaty, Auezov District, Tole bi St., bldg. 302А
- *Postal Address:* 050000, Kazakhstan, Almaty, Auezov District, Tole bi St., bldg. 302А
- *BIN:* 220440047352
- *Current Account (KZT):* KZ088562203117514361
- *Bank BIC:* KCJBKZKX
- *Bank:* JSC «Банк ЦентрКредит»
- *Telephone:* +7 (717) 26-96-196
- *Email Address:* uc@medtrain.asia
- *Website:* https://medtrain.asia
General Director of ТОО «МЕДТРЕЙН» _______________________ / Blagodir B. V.
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